Medeu IT: Data Security and Privacy Statement
Medeu IT: Data Security and Privacy Statement
Effective on 2025-01-01
Thank you for selecting Medeu IT products.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our plugins on your servers or using Atlassian Cloud environments. We are committed to respecting and protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Australian Privacy Act.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our plugins on your servers or using Atlassian Cloud environments. We are committed to respecting and protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Australian Privacy Act.
What Your Data We Collect
We do not collect any personal data from users in our plugins.
In case of using plugins on Atlassian Cloud environments, your personal data operates inside the instance, unless otherwise specified in Atlassian Data Security and Privacy Statement, as from host\owner of your Cloud environment.
Our plugins designed as isolated solutions, without "shadowed" integrations to transfer data to any external place related to our company or 3rd party companies. In case of dedicated plugin have data integrations with other applications, transferred data will be operated by related 3rd-party company, according their Data Security and Privacy Statement. We recommend to attentively read Privacy and Security details tab on Atlassian marketplace and familiarize if described policy meats with your requirements.
In case of using plugins on Atlassian Cloud environments, your personal data operates inside the instance, unless otherwise specified in Atlassian Data Security and Privacy Statement, as from host\owner of your Cloud environment.
Our plugins designed as isolated solutions, without "shadowed" integrations to transfer data to any external place related to our company or 3rd party companies. In case of dedicated plugin have data integrations with other applications, transferred data will be operated by related 3rd-party company, according their Data Security and Privacy Statement. We recommend to attentively read Privacy and Security details tab on Atlassian marketplace and familiarize if described policy meats with your requirements.
Data Retention
Medeu IT not store or retain personal data, created by customers.
Any data provided by you during the use of our plugins is under your control and responsibility. In case of you have sensitive, personal data, we recommend to use isolated, secured environments.
Medeu IT develops and provides tools, which potentially can operates with your data, without storing it in our systems.
Medeu IT interested to reproduce reported issues without using your data. In case of reproduction without your data not possible, we recommend you to sends us only obfuscated data, without sensitive information.
Any data provided by you during the use of our plugins is under your control and responsibility. In case of you have sensitive, personal data, we recommend to use isolated, secured environments.
Medeu IT develops and provides tools, which potentially can operates with your data, without storing it in our systems.
Medeu IT interested to reproduce reported issues without using your data. In case of reproduction without your data not possible, we recommend you to sends us only obfuscated data, without sensitive information.
In case of your personal data will be provided by you during support, we are forced to store it, to reproduce reported issues on our test environments. After closing support issue, we are obligated to delete all your provided data from our environments permamentaly without storing it to any period. Data provided via external customer portals hosted by 3rd-party companies, will be stored in closed ticket, presented for you and involved by you persons. We recommend to use external secured file-storages and provide private links only, to not store your sensitive data directly without possibility to manage it from your side.
If you have any questions or concerns about this statements - please contact us at support@m-it.kz.
Security Measures
Our products developed to not use any excessive permissions to read and store any potential data. In case of plugin provides access to any restricted data (e.g. any admin panel) it can be used only from Project\System administration pages. Only authorized by you persons will able to have access to such data.
In case of plugin requires to use service accounts with super permissions, we recommend to use best IT-Security practices to protect access to this account. We assume that using such accounts will be protected by you and under you responsibility.
Our priority not only to provide you convenience of using applications, but also to not violate access and license restrictions designed by applications. Besides end-user-cases we works on technical, hided cases and scenarios to prevent such violations with using our apps.
In case of plugin requires to use service accounts with super permissions, we recommend to use best IT-Security practices to protect access to this account. We assume that using such accounts will be protected by you and under you responsibility.
Our priority not only to provide you convenience of using applications, but also to not violate access and license restrictions designed by applications. Besides end-user-cases we works on technical, hided cases and scenarios to prevent such violations with using our apps.
Contact
Have questions or concerns about this Services, and privacy? You can contact us by writing email to address below:
Medeu IT
Kazakhstan